![]() Room service food was cold and whenever you try to get in any other restaurant other than the buffet, you had to wait forever. Couldnt even enjoy the luxury swim out pool bc the water was freezing. The jacuzzi/whirlpool spa was not heated. The water was frozen in the entire resort. For as much as we spent, this was really upsetting. We had to get a roll away bed and the bed was rusted, old and dirty. ![]() When questioned they stated that you can give room preferences' but it is not guaranteed. I reserved a double bed and when I got there they gave me a King Bed and didn't think to mention it. The vibe team was nice, bartenders were great and the staff in buffet was AMAZING. The hotel was beautiful and the staff (except from front desk) was great.
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